127 Posts
10 years ago
11
Topic
Hello,
I am using the Joomla 3 Tags in my Forms & Content Type. Now, if I create a List & Search Type and the resulting list which has more than 200 entries I do get a white screen on the backend and no output of entries on the last page of the list. - This happens on list in frontend and backend. The pagination settings does not have any effect on this. - Has anybody experienced the same issues. Any ideas how to solve this issue?
Thanks for help,
Bernhard
I am using the Joomla 3 Tags in my Forms & Content Type. Now, if I create a List & Search Type and the resulting list which has more than 200 entries I do get a white screen on the backend and no output of entries on the last page of the list. - This happens on list in frontend and backend. The pagination settings does not have any effect on this. - Has anybody experienced the same issues. Any ideas how to solve this issue?
Thanks for help,
Bernhard
693 Posts
10 years ago
5
Level 1
Hi Bernhard,
Have you checked your environment settings, and tried on different browsers/computers? Does everything work OK with less than 200 results?
thanks,
Randy
Have you checked your environment settings, and tried on different browsers/computers? Does everything work OK with less than 200 results?
thanks,
Randy
127 Posts
10 years ago
4
Level 2
Hi Randy,
Thanks for your response. - I do run Seblod on the Joomla 3.2.3 with PHP 5.4.9. Tested it on different Computer with different Browsers.
On the frontend: The pagination is set to 10 per page. - Everything is o.k. up to page 15. Exactly 150 entries. - On page 16 there are no more entries displayed.
On the backend: There is a Seblod Admin Menu with a Table List&Serach Type. Since there are approx more than 200 entries in the list it returns a blank page with 500 internal server error. - If I remove the Article Tags from the list - everythings is o.k.
Thanks,
Bernhard
Thanks for your response. - I do run Seblod on the Joomla 3.2.3 with PHP 5.4.9. Tested it on different Computer with different Browsers.
On the frontend: The pagination is set to 10 per page. - Everything is o.k. up to page 15. Exactly 150 entries. - On page 16 there are no more entries displayed.
On the backend: There is a Seblod Admin Menu with a Table List&Serach Type. Since there are approx more than 200 entries in the list it returns a blank page with 500 internal server error. - If I remove the Article Tags from the list - everythings is o.k.
Thanks,
Bernhard
693 Posts
10 years ago
3
Level 3
Hi Bernhard,
Ok. Check the memory_limit in your php.ini file. It should be set to at least 64mb.
thanks,
Randy
Ok. Check the memory_limit in your php.ini file. It should be set to at least 64mb.
thanks,
Randy
127 Posts
10 years ago
2
Level 4
Hi Randy,
thanks for helping. - Checked the memory limit. It is set to 100M. Set it to memory_limit = 200M - no effect! :-(
Thanks,
Bernhard
thanks for helping. - Checked the memory limit. It is set to 100M. Set it to memory_limit = 200M - no effect! :-(
Thanks,
Bernhard
693 Posts
10 years ago
1
Level 5
Hi Bernhard,
This appears to be a setting issue to me. If its working fine for 150 entries, and then suddenly stops after that - it seems like we are hitting some limit. Can you turn on debugging and error logs for PHP and Apache? Are you using an .htaccess file?
thanks,
Randy
This appears to be a setting issue to me. If its working fine for 150 entries, and then suddenly stops after that - it seems like we are hitting some limit. Can you turn on debugging and error logs for PHP and Apache? Are you using an .htaccess file?
thanks,
Randy
127 Posts
10 years ago
0
Level 6
Hi Randy,
I checked all log files etc. - After some investigation it seems not to be a limit issue.
I could narrow this down to the following lines of code in /libraries/cck/base/list/list_inc_list_item.php
http://monosnap.com/image/FOcLf9ZaFdDrJqbBkQnKabOmgXDxbN
This is the output:
http://monosnap.com/image/MD1ITUD7LwfvOHllniqXWsiirQXvcJ
Hope this makes some sense to the programmer stuff.
Thanks for checking this.
Kind regards,
Bernhard
I checked all log files etc. - After some investigation it seems not to be a limit issue.
I could narrow this down to the following lines of code in /libraries/cck/base/list/list_inc_list_item.php
http://monosnap.com/image/FOcLf9ZaFdDrJqbBkQnKabOmgXDxbN
This is the output:
http://monosnap.com/image/MD1ITUD7LwfvOHllniqXWsiirQXvcJ
Hope this makes some sense to the programmer stuff.
Thanks for checking this.
Kind regards,
Bernhard
4229 Posts
10 years ago
4
Level 1
Hi,
you first need to be able to see the actuall error, 500 is an error coming from mod_Security (or similar system) masking real error behind it. If everyhing works up t some number you are hitting some php.ini limitation, could be memory limit, max nesting, input vars etc, etc. - without real error this is just guessing
you first need to be able to see the actuall error, 500 is an error coming from mod_Security (or similar system) masking real error behind it. If everyhing works up t some number you are hitting some php.ini limitation, could be memory limit, max nesting, input vars etc, etc. - without real error this is just guessing
127 Posts
10 years ago
3
Level 2
Hello Klas,
thanks for checking this. - I asked the Webhoster to check all Server error: This error seems not be be cause neither bei Server nor bei MySQL errors.
But the error_log has the following error:
[18-Apr-2014 16:54:11 Europe/Berlin] PHP Fatal error: Class 'TagsHelperRoute' not found in /xxxxx/layouts/joomla/content/tags.php on line 22
Any ideas?
Thanks,
Bernhard
thanks for checking this. - I asked the Webhoster to check all Server error: This error seems not be be cause neither bei Server nor bei MySQL errors.
But the error_log has the following error:
[18-Apr-2014 16:54:11 Europe/Berlin] PHP Fatal error: Class 'TagsHelperRoute' not found in /xxxxx/layouts/joomla/content/tags.php on line 22
Any ideas?
Thanks,
Bernhard
4229 Posts
9 years ago
2
Level 3
On my Joomla 3.2.3 installation there is this line at the begging of the file mentioned as causing error:
JLoader::register('TagsHelperRoute', JPATH_BASE . '/components/com_tags/helpers/route.php');
Check if this is present in your installation
JLoader::register('TagsHelperRoute', JPATH_BASE . '/components/com_tags/helpers/route.php');
Check if this is present in your installation
127 Posts
9 years ago
1
Level 4
Hi Klas,
thanks very much for checking this:
The line is present in my installation http://monosnap.com/image/9ZCsD1h04tm2XPiJddw8kQnjxbleKI
The route.php is there, as well.
Bernhard
thanks very much for checking this:
The line is present in my installation http://monosnap.com/image/9ZCsD1h04tm2XPiJddw8kQnjxbleKI
The route.php is there, as well.
Bernhard
4229 Posts
9 years ago
0
Level 5
Hi,
I must admit I have never seen this, unless your php is broken somehow and does not support autoloading I don't see why this class is not loaded, also that it works up to 200 entries and then stops makes no sense to me.
I must admit I have never seen this, unless your php is broken somehow and does not support autoloading I don't see why this class is not loaded, also that it works up to 200 entries and then stops makes no sense to me.