WeStandWithUkraine

546 Posts
joomleb
9 years ago
Topic

Hi to all, I'm trying to use Joomla + Seblod for work, not hobby. I'm not a programmer. 

I understood Seblod potentiality and I'm following Seblod from its begin. I choose to begin using Seblod after years of monitoring just beacause I red somewhere, before the v3 release, "there will be paid support" !

Now, Support is my problem (No real and clear documentation, I post on forum without answers, posted a "bug" post on tracker two weeks ago and no replies, the same for the most trackers posts). This topic is to say: 

  • I would be happy to PAY for Seblod real support that help me to take right decisions, have documentations, develope apps and solve "bugs"!
  • The same is for the Seblod Apps. Why not have and How can I pay for a "Seblod Pro" version where I can make one Seblod installation with all the apps included??? My problem is that I cannot go crazy looking for specific apps, pay 5 € for each apps and so on. I prefer to pay "100 €" one time and be sure to have all included on one single Seblod pro installation!


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251 Posts
Viktor Iwan
9 years ago
4
Level 1

Hi joomleb, i completely understand you frustration.. 3 years ago i was just like you.. in my opinion octopoos team is a french small medium business with huge project... so while they maintain seblod, they also maintain their own project... if i take a look at their presentaion in JAB, i always amaze by what this tools can do.. and i feel most of us here (even yearly 'contributor') have only 40-60% of knowledge to use seblod as it maximum capabilites.

Yes, with tons capabilites, it require more resources to write docs..  the most wisdom is happened in the forum, and i'm still collecting it bit by bit...

I suggest you, if you don't mind, lets build sort of 'study' group.. collect several enthusiast user and lets build a skype group.. our learning curve will be faster if we are all in this together... that's also the spirit of Joomla (all together)

546 Posts
joomleb
9 years ago
0
Level 2

Hi Viktor, again, I'm agree with you...

I want just add and repeat that, really, I don't understand why not propouse paid Support. 

Thinking on Octopoos, also Support can be a real work, and I think, I'm quite sure, a lot of people would be happy to pay for real Support... and I'm sure that, with real Support, Seblod community can grow from "896" to 10.000 users in few time. A lot of people don't follow Seblod because they have no "professional Support and Documentation" -> I'm sure Seblod team can understand me and will not be offended by these words.

People that work online know what I mean, support is an answer within max 24h, a solution within 48h... Would you choose a server where support takes 15 days to respond?

143 Posts
pixelneco
9 years ago
2
Level 2

study group sounds good, i`m interested in!

546 Posts
joomleb
9 years ago
1
Level 3

Thinking on creating a Google+ circle I'm sending you an email as I done with Viktor...

179 Posts
Pathos
9 years ago
0
Level 4

Could you send me the link to the google group as well? Or is it more wise to keep Q&A here on a central place?

251 Posts
Viktor Iwan
9 years ago
2
Level 1

 A lot of people don't follow Seblod because they have no "professional Support and Documentation" -- yeah seblod is not a plugin that can be use by simply plug n play... you must invest time a bit in order to found the 'hidden gem' inside it... it took me countless hours and frustation at first.. but now i can't live with it...

can you make yourself a simple blog site or corporate site with seblod ? i think you can start to build with simple site before going to more advanced topic like multisite...

i even want to test the multisite feature... but let see...

546 Posts
joomleb
9 years ago
0
Level 2

I fact, if I remember correctly users on Seblod v2 were around 25.000, while here on Seblod v3 are just 896 right now.

And this data cannot depend on Seblod extension because is one of the best joomla extension, sure the most important "joomla feature"...   

143 Posts
pixelneco
9 years ago
0
Level 2

Quoting Viktor:

"... it took me countless hours and frustation at first.."


and "frustation at first" is the key expression here for most (advanced) seblod users :)

251 Posts
Viktor Iwan
9 years ago
2
Level 1

Yeah.. more newcomer should feel lucky because seblod is more powerful and easier than jseblod was... the doc although still a challenging task has been better

546 Posts
joomleb
9 years ago
1
Level 2

Hi Viktor, still waiting an answer from you by email... hooping I used the right email address :)

251 Posts
Viktor Iwan
9 years ago
0
Level 3

I have not receive one.. My google plus is viktor.iwan@doxadigital.com... Lets connect !

130 Posts
MtnPavlas
9 years ago
10
Level 1

+1 on the Skype or Google+ group; I'll send you a note, Viktor and perhaps we can go from there ;-)

9 years ago
9
Level 2

Hi Guys,

Great topic, great answers. Totally agree and you understand yourself why it's difficult for Octopoos to do all.

That's why we was working a lot to provide you, us, the community some tools on seblod.com to manage all this stuff.

We're moving forward with SEBLOD 3 and like we announced on the second blog post a support offer is coming on seblod.com.


At first "Live Support" will open. This support is based on hour packages. The user can select a meeting of one hour on a calendar view which controls available hours. The system is able to be open to many SEBLOD teachers. All SEBLOD guru (like I hope soon Viktor ;-)) from the community will be able to contribute directly and to win money. To start the support will be done by Octopoos team members and 2 SEBLOD community members.


SEBLOD will be what we all together can provide.


At this time you can always contact Octopoos directly to have professional support.

Regards.

34 Posts
Index
9 years ago
8
Level 3

Would be great to have a developer for SEBLOD, i tried it a few times through the contact form on the octopoos page - but unfortunately, there is no answer at all.

Is anyone out there that know a developer who is able to integrate an ecommerce system into SEBLOD?

9 years ago
3
Level 4

Sorry Index, I will answer you before the end of the week.

Regards.

34 Posts
Index
9 years ago
1
Level 5

Ok, thanks! :)

179 Posts
Pathos
9 years ago
0
Level 6

I tried it through the Octopoos website also. I can understand the developers of Seblod have lots to do. Maybe we can take a part of the work of them. But it needs to be clear what we can do. I'm struggling with the multi-language possibilities and would love to donate/pay or help development. But need feedback on that. Otherwise we're doing things independant from each other and end up with two plugins.

Greetings and thanks,

Joris

34 Posts
Index
9 years ago
0
Level 5

Hey Bes,

i added you in Skype and tried to contact someone under the given phone number on the octopoos website. Still hope for a feedback.

Thanks, Gerri

251 Posts
Viktor Iwan
9 years ago
3
Level 4

@Index, what do you mean by integrate ? anyway i build seblod + hikashop in reoncomics.com, i don't find any serious problem since two extension behave independently

34 Posts
Index
9 years ago
2
Level 5

Hi Viktor,

what i need is another concept of ecommerce system - i know there are shops and abo components, but my idea has some very specific requirements. I added you in Skype, would be great to chat with you.

9 years ago
1
Level 6

Hello Gerri,


have you receive the email from Octopoos@Bes ?

he had send you a response on Sunday 07-14.


Best regards.

Lionel

34 Posts
Index
9 years ago
0
Level 7

Omg, it was catched by my spamfilter.

Thanks Lionel, i got it now! :)

188 Posts
uriel
9 years ago
2
Level 1

If you donate 3% of every website built with SEBLOD for Team SEBLOD!
People would have time to create good documentation!

251 Posts
Viktor Iwan
9 years ago
1
Level 2

@uriel, i'm not sure if money is the issue here.... i think focus is the main issue since octopoos itself is not mainly a joomla extension developer but rather a web agency which doing multiple thing for the same time... the requirement for a web development is getting complex these days and i think one or two of their project require a lot of attention (this include develop seblod : fix bugs, set road plan, etc)...

188 Posts
uriel
9 years ago
0
Level 3

I understand that the problem is not money!
But with the possible donations would pay someone to
to become available and creating documentation!
someone unique :)

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