9 years ago
5
Topic

Thank you for this extension.

But when I try to install it, an empty page is appeared!

Please help me.

ext: com_cck_importer_1.3.3

joomla: 2.5


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9 years ago
2
Level 1

Hello joworks,

welcome in SEBLOD world.

We are here for helping everybody, but we must have a minimum of informations.

So please, give us more about your configuration (server, Joomla!, SEBLOD, ....) and what you have done exactly.

Regards.

Lionel

9 years ago
0
Level 2

Hi

Thank you for your response. 

I will send you in message the details of site. please log in and see why I couldn't install it.

Where can I send private message?!

9 years ago
0
Level 2

PHP Built OnLinux lois14.bitcommand.com 2.6.32-531.17.1.lve1.2.60.el6.x86_64 #1 SMP Tue Jul 8 11:25:32 EDT 2014 x86_64
Database Version5.5.41-cll-lve
Database Collationutf8_general_ci
PHP Version
Web ServerLiteSpeed
WebServer to PHP Interfacelitespeed
Joomla! VersionJoomla! 2.5.24 Stable [ Ember ] 25-July-2014 13:00 GMT
Joomla! Platform VersionJoomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT
User AgentMozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.94 Safari/537.36
9 years ago
1
Level 1

Hi,

what I see is that your are on a very old version of Joomla.

It's probably not the raison, but I advise you to upgrade your joomla.

There is nothing in the message which can put us on the way. 

PHP, Mysql, SEBLOD,.... versions ?

Is it a fresh installation or an update ?

If update from what to what ?

.....

Regards.

Lionel

9 years ago
0
Level 2

Thanks.

I had one mistake. I didn't know I should install Seblod First! I discover now it! Because the search engine had led me directly to the extension: importer.

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